Administrator of Quality Management

If you are interested in a career in a behavioral healthcare setting that involves using your clinical skillset to continuously improve quality care, assist programs maintain compliance with rules and regulations, and involves advocating for clients and working collaboratively with providers to ensure the best possible standard of care while finding resolutions to reported concerns, this may be the job for you!

What you will do:

The Administrator of Quality Management administers the Center's Quality Management Plan to assure that regulatory requirements are met and serves as the Center's Right Protection Officer. This position's duties will include the following:

  • Ensures that reporting occurs within designated time frames and improvements to the system of care are continuous
  • Manages the internal auditing process to ensure compliance with applicable State and Federal laws and guidelines, performance Contracts, CCBHC Certification and other applicable regulations.
  • Coordinates with other QM/UM and agency staff in order to collect quality related data and address needed improvements in the service delivery system
  • Conducts quality management investigations
  • Oversees audit requests by regulating agencies and reports results to the Director of Quality Management and Support
  • Implements and provides ongoing monitoring of corrective action as needed to address deficiencies
  • Will have person to person, correspondence and telephone contact with Tri-County Staff, consumers, regulatory agencies, volunteers, other MHIDD Center staff, elected officials, family members of persons served, advocates, contractors, and other providers or stakeholders
  • Performs work that affects the business to a substantial degree, must exercise discretion and independent judgment with respect to matters of significance
  • Will supervise one staff and will be responsible for hiring, coaching, training and evaluating job performance
  • Serves as the Center’s Back-up Trainer for the Training Department
  • In and out of region travel required

What's in it for you:

  • Work as a part of a collaborative high energy team.
  • Annual Year-End Commission Incentive.
  • We're a Federal Student Loan Forgiveness qualified employer!
  • Located in Conroe; avoid commuter traffic.
  • Awesome Benefits
    • Medical, Dental, Vision, Short-Term Disability, Company-paid Life and Disability insurance, HSA/FSA
    • Retirement Options (with Company Match!)
    • Educational Stipend
  • Meaningful work in the mental health and intellectual disabilities community
  • Work-Life Balance
    • 9 Paid Company Holidays 2 Personal Holidays (VIP Days)
    • Paid Time Off begins accruing on your first day (2.5 hours per week - increasing with tenure)
  • Weekly Payday
  • Mental health and wellness support from our Employee Assistance Program

To be considered, you will need:

  • Master's degree in Human Services field.
  • Holds license qualifying as a Licensed Practitioner of the Healing Arts (i.e. LPC, LCSW, LMFT).  LPC-A will be considered at a lesser salary.
  • 4 years experience working in a behavioral health or comparable healthcare setting.
  • 2 years of management and/or supervisory experience a plus.
  • Experience in Quality or Utilization Management strongly preferred.
  • Ability to adjust between working independently and as a collaborative team player.
  • Exceptional written and verbal communication skills.
  • Strong people and customer service skills.
  • Valid driver's license and insurable through Tri-County.

Additional Characteristics of desired Candidate:

  • Organized
  • Tech-Savvy
  • Motivated
  • Flexible
  • Detail-Oriented
  • Multi-Tasker
  • Sound Judgement
  • Problem-Solver

Effective January 1, 2016, all Tri-County Behavioral Healthcare campuses are smoke free.

Payscale:

Fully Licensed LPHA: $72,603/yr 


NOTICE TO PROSPECTIVE EMPLOYEES

Tri-County is an Equal Opportunity Employer and complies with all Federal and State laws pertaining to employment. Tri-County is committed to Affirmative Action and has an Affirmative Action Plan.

The Texas Health and Safety Code, Section 533.007, allows Tri-County to check conviction records on applicants. Tri-County completes background checks in accordance with Texas State Health and Safety Code, Chapters 250-253: Criminal history check through the Texas Department of Public Safety (TXDPS), Employee Misconduct Registry (EMR), Nurse Aide Registry and for Medicaid and Medicare fraud. Tri-County will check the CARE System to determine if an applicant has a confirmed allegation of abuse, neglect or exploitation and will not hire any individual with a confirmed allegation.

The Texas Administrative Code, Title 25, Chapter 414, Subsection K, has established the following list of offenses that are an absolute bar to employment: criminal homicide, kidnapping and unlawful restraint, indecency with a child, continued sexual abuse of young child or children, sexual assault, aggravated assault, injury to a child, elderly individual, or disabled individual, abandoning or endangering a child, aiding suicide, agreement to abduct from custody, sale or purchase of a child, arson; robbery, aggravated robbery, conviction under the laws of another state, federal law, or the Uniform Code of Military Justice for an offense containing elements that are substantially similar to the elements of an offense listed above, felony conviction for theft which occurred in the previous five (5) years, indecent exposure, improper relationship between educator and student, improper photography or visual reporting, deadly conduct, aggravated sexual assault, terroristic threat; online solicitation of a minor, money laundering, Medicaid fraud, Medicare fraud, cruelty to animals, false identification as a peace officer, disorderly conduct, and discharges of a firearm in a public place other than a public road or a sport shooting range, as defined by Section 250.001, Local Government Code. Offenses that are not an absolute bar to employment but may be considered a contraindication will also be considered during the pre-employment process. Tri-County will also complete a driver's license check. All applicants, employees, contractors and volunteers will be checked prior to hire and monthly through the Texas Health and Human Services Commission Office of the Inspector General (OIG) List of Excluded Individuals. All applicants are required to successfully complete a drug screening and a physical agility test prior to new hire orientation.

Applicants who are selected for a position in the Criminal Justice/Jail Diversion Department, TCOOMMI, and those who provide services to TCOOMMI, i.e., psychiatrists, nurses, etc., must have a Federal background check by fingerprinting through the FBI upon initial hire and annually thereafter.

Applicants who have lived out of state for two or more years from the date of submission of this application must have a Federal background check by fingerprinting through the FBI if they are selected for a position.

TRI-COUNTY'S POLICY OF DISPUTE RESOLUTION

Each Applicant must agree to arbitrate and to waive class and collective action participation and each Employee, without exception, must sign and agree to the terms of the Arbitration Agreement as a condition of employment with Tri-County.

Please click here to review the Notice of Arbitration and Single Employee Resolution Policy - https://content.datis.com/e3Applicants/hosttcb/images/arb_agreement.pdf

*Please print this page for a copy of this policy.

POLICY ACKNOWLEDGEMENT

I understand that, as a condition of my request that Tri-County consider my application and possibly hire me, I must agree to Tri-County's Policy of Dispute Resolution, which I understand requires that all disputes between applicants or employees and Tri-County, its constituent member entities, and/or its officials and/or employees must be resolved solely by arbitration, in accordance with Tri-County's Dispute Resolution Policy, a copy of which I have been provided with in this application and that such policy further requires I waive any right to participate in any class or collective action, either as representative or member and that, instead, I must resolve any dispute, as an applicant or employee, through a single-party arbitration under the specific terms and conditions set forth in Tri-County's Dispute Resolution Policy. I hereby acknowledge receipt of that Policy and agree to be bound by all of its terms in connection with the consideration of my application for employment and throughout my employment, including termination thereof, if I am hired.